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The Stages of a Claim
Most Florida truck claims move through the same sequence, whether or not they end in litigation.
- Preservation. A spoliation demand goes to the carrier requiring it to retain the vehicle, electronic data, logs, and maintenance records. Time-critical, and usually the first thing done.
- Investigation. Crash reports, scene evidence, black box and ELD downloads, driver qualification and maintenance files, witness statements, and where warranted a reconstruction expert.
- Medical treatment to maximum improvement. The claim generally cannot resolve responsibly until treating physicians can say whether injuries are permanent, because that determines what damages are available under Fla. Stat. § 627.737.
- Demand. A package setting out liability, supporting evidence, the medical record, and the damages claimed goes to the carrier’s insurer, usually with a response deadline.
- Negotiation. Offers and counters. Many claims resolve here.
- Suit, if needed. Filing opens discovery — depositions of the driver, safety director, and corporate representatives, and production of records a carrier will not provide voluntarily.
- Mediation. Florida courts typically require it before trial, and a large share of cases resolve at this stage.
- Trial, where the case does not resolve.
What Actually Drives the Timeline
People reasonably want to know how long this takes, and the honest answer is that it depends on things nobody controls at the outset:
- When your treatment reaches a stable point. Settling before then means guessing at future care, and a release cannot be reopened. This is the dominant factor.
- Whether liability is disputed. A clear rear-end impact with electronic data resolves faster than a contested intersection case.
- How many defendants there are. Each additional party means another insurer, another set of counsel, and another position to reconcile.
- Whether the carrier cooperates on evidence. Records produced voluntarily save months; records that require a motion do not.
- Court schedules, where suit is filed.
Filing suit does not mean a trial. It is frequently the step that produces records a carrier declined to hand over, and many cases resolve during or shortly after discovery.

Shiner Law Group, P.A.
Founded by David I. Shiner, Esq. · AV Preeminent® rated · Florida Bar member since 2002
Shiner Law Group was founded by David I. Shiner, Esq., a Nova Southeastern University law graduate, a member of The Florida Bar since 2002, and AV Preeminent® rated by Martindale-Hubbell. The firm represents injured people across Florida from offices in Boca Raton, West Palm Beach, Fort Lauderdale, Fort Pierce, Orlando, Wellington, and Belle Glade, and handles truck accident cases on contingency: free consultations, and no fee unless there is a recovery.
What Goes Into a Demand
The demand package is where a claim is actually made, and its contents reflect everything gathered up to that point:
- Liability analysis — what happened, supported by the electronic data, scene evidence, and any regulatory violations
- The parties — every responsible entity and the basis for each
- Complete medical records and bills, with the treating physicians’ opinions on causation and permanence
- Economic loss — earnings already lost, and where applicable a projection of lost earning capacity
- Future care — in catastrophic cases, a life care plan
- Non-economic harm — supported by the permanence finding, and documented through treatment records and day-to-day impact
- Supporting materials — photographs, witness statements, and expert reports
What a claim is worth depends entirely on these facts, on the severity and permanence of injury, on fault apportionment, and on the coverage available. No responsible source can attach a number to a case it has not reviewed, and any site offering you a figure or a calculator should be treated with suspicion.
A claim is only as good as the record behind it.
Shiner Law Group offers free case reviews for Florida truck accident victims and families — 24/7, no fee unless you win.
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What Derails a Claim
- Settling early. An offer arriving before the medical picture is clear cannot be revisited once a release is signed.
- Gaps in treatment, which insurers characterize as recovery rather than as a busy life.
- Recorded statements given before the full extent of injury is known.
- Social media, which is reviewed routinely; a photograph from a good day is used to characterize every day.
- Signing a broad medical authorization, which lets an insurer search an entire history for something else to blame.
- Waiting. Evidence disappears within weeks, and the filing deadline runs from the crash date regardless of treatment.
What to Do During the Process
- Complete your treatment and attend every appointment.
- Keep a journal of pain, limitations, and activities you have given up.
- Keep every bill, receipt, and record, including mileage to appointments.
- Document lost income with employment records rather than estimates.
- Stay off social media regarding the crash, your injuries, and your activities.
- Do not give a recorded statement to the trucking company’s insurer before speaking with an attorney.
- Do not accept an offer before understanding what future care it has to cover.
See Dealing With Insurance Adjusters for what to expect from the other side.